JPA is focused on exceeding our customers’ expectations. We are committed to meeting your needs as you define them, putting your desire for quality workmanship first in everything we do. From the way we answer the telephone to the way we handle your shipments, satisfying our customer’s needs is our goal.

Our service team members are all experienced in the printing/publishing business, having demonstrated knowledge and mastery in this distinct industry. They also possess a JPA key quality - a desire to share that knowledge with you. After more than 30 years in the printing industry, I know that only quality people can produce quality products and service. The front line of our service team is your customer service representative. This is the person who will be your primary contact at Johnson Press of America. He or she will relay your needs to the rest of the people on our service team, our scheduling service, our preparatory service, our press service and our finishing service team members, and the sales team will of course be there to assist you as well.

Such conscientious attention to customer needs has resulted in several industry awards, recognizing the design and overall quality of publications we currently print for our customers.

We understand the challenges and uncertainty new customers are confronted with when they change printers. Questions and concerns abound: Will the new printer understand our way? Will they work with us? Will they listen? Will it be up to our standards?

Our answer? Yes! Just ask our customers. They’ll tell you that we’ll provide award winning, quality work on a deadline - for your first run, and always. To put us to work for you, just give us a call. We’ll come running.